May 9, 2026 - (Irvine, CA) The National Bicycle Dealers Association (NBDA) has announced the release of its highly anticipated 2026 Electric Bike Systems Survey Report, offering an in-depth look at how specialty bicycle retailers across North America evaluate e-bike system suppliers.
Based on feedback from more than 200 independent bicycle retailers, the report delivers critical insights into supplier performance across key categories including system quality, battery performance, warranty support, service turnaround times, maintenance, brand reputation, and overall satisfaction.
As the e-bike category continues to grow and evolve, retailers are navigating an increasingly complex landscape of system options and supplier relationships. This report provides a data-driven resource to help retailers make informed decisions that impact both profitability and customer experience.
“This report is one of the most important tools we provide to our members,” said Heather Mason, Executive Director of the NBDA. “E-bikes are a major driver of growth in our industry, but they also introduce new challenges, from service expectations to supplier support. What makes this report so valuable is that it reflects real-world retailer experience. It gives our members clarity and confidence as they evaluate the systems and partners that best support their business.”
The report highlights key trends shaping the e-bike market, including the increasing importance of service and warranty support, the role of brand reputation in consumer purchasing decisions, and the evolving competitive landscape among system suppliers.
Rather than focusing solely on technical specifications, the survey captures the day-to-day realities retailers face, making it a practical guide for improving operations, selecting product mix, and strengthening supplier partnerships.
Availability
The NBDA 2025 Electric Bike Systems Survey Report is available now:
• Free for all active NBDA Members
• $99 for non-members
To access or purchase the report, visit the NBDA Research and Reports store.
About the NBDA
The National Bicycle Dealers Association is the premier trade association for specialty bicycle retailers, dedicated to supporting independent dealers through advocacy, education, and industry partnerships. The NBDA provides comprehensive resources, including retailer education programs, profitability initiatives, advocacy efforts, and networking opportunities designed to strengthen the specialty bicycle retail sector across North America. The NBDA is a non-profit organization that strives to elevate the bicycle retail industry and empower dealers for long-term success. For more information about the NBDA and its initiatives, please visit here.
